We accept returns and exchanges if contacted within 7 days of receiving your items. All items must be returned to us in their original and unused condition with original packaging. Once items are received and inspected, we will issue a refund less shipping charges. Your refund will be issued in the original payment method.
If a product you receive is defective, please contact us within 48 hours. Defective products include holes, large misprints, and broken zippers.
PLEASE NOTE: Many of our products are hand woven and hand printed. There will be small blemishes and imperfections, which we consider part of the charm. These are not considered defective.
Rugs, Alpaca Pillows and international orders are FINAL SALE.